Privacy Policy

By accessing to the Site, the user browsing the website (hereafter called the “User”) agrees to respect and follow the conditions of use as defined hereafter.

Personal information – Purpose and Consent

We will not collect, use or disclose personal information without your express consent, that may be given by you in writing, verbally, electronically. Please do not provide us with your personal information if you prefer that we do not collect, use or disclose your personal information. Furthermore, if you do not consent to any of these terms, please do not submit any personal information to us. The submission of your personal information or update constitutes your consent to the use of your personal information for these purposes. The purpose for which your information is collected will be identified and your information will be used only for the purpose for which it is collected unless we further obtain your consent. If you choose not to provide us with any such information, it might prevent you from participating in various promotional offers or receiving product updates and we may not be able to provide you with the product, service or information you requested

Collection of Personal Information

Your personal information is unknown to us unless you voluntarily submit it. When you register with one of our divisions or brands, for example to enter our contests, join our mailing lists or become our privileged customer, you may be asked for personal information such as, but not restricted to, your contact information (name, telephone numbers, e-mail address, mailing address), date of birth, product and/or cosmetic concerns, which brands and products you use, security information (user name and password). You may also be asked additional marketing-related questions by completing questionnaires, surveys and profile data to help us better understand your needs and those of potential customers. You may also be requested to give your delivery and billing address, credit card number and expiration date when you place an order.

Non-Personal Identification Information

Non-personal information is information concerning the manner in which you access our websites. This information includes the type of browser you use, your computer’s operating system, the name of your Internet Service Provider as well as the pages you visit and links you click. Non-personal information is automatically collected when you access our websites.

Non-personal information is also used to diagnose problems with our servers, gather broad demographic information and to administer our website. Such information does not allow us to personally identify you.

Cookies are small text files stored by your browser on your hard drive whose purpose is to enhance your browsing experience. We may use cookies to tailor our websites to match your interest and preferences, analyze trends, administer the site, and to facilitate the collection of personal and non-personal information, such as demographic information for aggregate use. You can configure your web browser to either refuse accepting any cookies, or prompt you before a cookie is placed on your computer. Refusal of cookies may, in some cases, prevent you from visiting certain sections of the site or from receiving personalized information when visiting the site.

Use of Personal Information

We use your personal information to open, maintain, administer and service your user’s account or your membership. The personal information you provide to one of our divisions or brands will be used only by authorized personnel of that division or brand for our record keeping in order to better know and understand you, respond to your needs and expectations and to contact you for various promotional purposes, such as sample offers, new product updates as well as sending you other promotional and product information with respect to that division or brand. We may also use your personal information for specific purposes, such as: product sample requests, returning a product, receiving newsletters or surveys, or notifying you that you have won a contest. If you provided us with your e-mail address, we may direct e-mail to you for specific purposes, such as receiving a welcoming e-mail to confirm registration or our e-mail newsletters. This information is also requested to verify your identity and maintain security. Furthermore, when you call our customer care center or contact our consultants with questions, inquiries or comments, your personal information is essential for us to respond to your comments or requests and make the appropriate follow-up. When you place an order with us, we collect your information to administer billing and accounting services and security measures in relation to your business with us. As well, when you inquire about a possible position and submit your resume, we collect your personal information for recruitment. REST ASSURED THAT WE DO NOT SHARE, SELL, RENT, OR OTHERWISE GIVE YOUR PERSONAL INFORMATION TO ANY THIRD PARTY WITHOUT YOUR CONSENT, UNLESS EXPRESSLY PERMITTED BY OUR PRIVACY POLICY OR BY LAW.

Disclosure of Personal Information

You agree that we may disclose your personal information with our contractors in connection with specific services to be carried out for us, such as the maintenance and operations of our websites and databases or other reasons related to operation of our business, like sending you information or products you sign up for. The contractors are required to keep your personal information secure and confidential and must respect our privacy policy. Their use of your personal information is always restricted to the services to be carried out to us and to no other purpose than what is necessary to fulfill their contract. Rest assured that they categorically cannot share, sell, rent, or otherwise give your personal information to anyone and must keep it confidential, unless required by law. We may also share your personal information with credit reporting agencies in order to collect any unpaid amounts you owe to us. In addition, the personal information we collect during a promotion or contest can be shared with our sponsor(s) or co-sponsor(s). If you prefer not to share your personal information, you can choose not to participate in promotions and contests. Finally, you recognize that we may buy or sell corporate assets and that your personal information may be one of the transferred business asset in such transaction

Limiting Collection, Use or Disclosure of Personal Information

We limit our collection of personal information to what is reasonable under the circumstances. Your data will only be used and disclosed for the purposes identified to you.

Security

Should we keep a file concerning you, we take all security and safety measures and reasonable precautions as are appropriate to ensure the confidentiality of your file and protect your personal information both online and offline.

We maintain physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from our website in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception

Openness and Access

The website If you have already submitted personal information and would like us to remove it from our records, or if you no longer wish to receive communication from us and would like to unsubscribe, or if you have registered to one of our online privileged member websites and would like to deactivate your accounts you can send such requests and all other comments or enquiries to us at any point by writing to info@tubicenlighting.ca. In order to answer your request, you will need to indicate your full personal information. We will respond to your request within a reasonable time. At any time, you may also access your file and the personal information held by us, review it, modify it, or correct it, by logging into your account.

General use conditions

Tubicen makes an effort to update the content of the Site and to offer Users precise information. However, the User knows that the transmission of data and information on the Internet has only relative technical reliability, as this information circulates on very different types of networks. From this point on, PageOne Lighting cannot guarantee the exactitude of the data on the Site. Tubicen Lighting makes an effort to maintain accessibility to the Site without being compelled to do so. For reasons of maintenance, updates or any other reason, notably technical, access to the Site can be interrupted. Tubicen Lighting is in no way responsible for these interruptions or for the consequences that they may have for the User.